IT companies in Ukraine provide various types of IT services. How do you know, do you need them for your business? Here is a list of 10 the most common IT outsourcing services in Kiev with a short explanation of each of them. We hope, what does this help you understand, what do you expect from IT outsourcing in Kiev.
Technical IT support and IT service of company offices, shops, warehouses and other facilities
When offices first bought computers and printers, general information technology specialists (hereinafter "IT") took the stage, to help service, repair and modernization of systems. Individual offices today can do a lot without additional help. Most people can type, save files and email yourself.
Online or cloud based software is easier, than ever. But the software freezes; file servers need regular maintenance; Hacker threats are only getting worse. This is where your loyal IT support comes in On Cloud. You send an email or call your tech support for technical issues, and they come to the rescue.
File servers
File servers – these are computers, big enough, to store all data, generated by your office – it could be emails, PCLaw data, Microsoft Word documents or any other type of work you do. Traditionally, offices purchase file servers and store them in their physical office (they are usually hidden in a corner or, possibly, in a closet with internet equipment!).
Due to the high cost of standard file servers, many offices are now moving to an all-cloud environment. Cloud Office system, which we provide to our clients (and use it ourselves), has many benefits in addition to cost savings: she is fast, secure and allows you to log in to your entire work computer from any device.
Creation and maintenance of corporate email company in Kiev
The foundation of all work communication for many of us, email is paramount. We must keep accounts secure, store email data as needed, ensure the smooth operation of the software, add or restrict access to email.
Repair of computers, servers and office equipment in Kiev
Some IT companies specialize in computer repair, where you can either go to the central office of the company with a computer to repair them, or ask them to send a technician on demand to your office. Other companies, like ours, repair computers only for regular customers.
Thanks to the system On Cloud, which we use, individual computers have a much longer lifespan. To keep computers running longer, we connect our clients remotely to the equipment of the Remote Office, which saves the resource of your equipment and does not require frequent updates of the computer “gland”.
Cloud services in Ukraine
"Cloud" – these are services, which are accessed via the Internet, and it changed companies, who are engaged in IT support and outsourcing in Ukraine. maybe, you are familiar with the software, which runs in the cloud, hosting of accounting software, such as 1C accounting or 1C warehouse? Now, entire file servers and work computers can live in the cloud.
«Remote office On Cloud» – it's a system, used exclusively by one company. In this case, we use our cloud system, whose servers are located in a highly secure data center in the EU. From there, our clients get access to their exclusively dedicated cloud space.
Benefits of using complex cloud services, such as the system remote cloud office On Cloud, include lower cost, high speed and the highest safety standards. As a practical bonus in an era of flexible working times and spaces, remote office makes it easy to log into your work computer on any device.
Virtual desktops – OnCloud Remote Office for your business
Virtual desktops – Remote Office OnCloud for your business – it is a safe and modern way to get remote access to the server, where all information is stored and accounting programs for your business are launched. When traveling or working from home, we often need quick and easy access to our applications and files.
With a virtual desktop, you log into your entire work computer and see everything, how did you leave him, but on a different physical computer, than that, which you usually use. It means, eg, that you can go from your office desktop to your home laptop, without even opening documents again.
Data security and IT security audit in Kiev
Data security is important for all offices. One of the threats, to watch out for – ransomware viruses. Professional hackers target offices, hoping to get your data in exchange for accessing your files.
So the virus “Petya” in 2017 in Ukraine led to millions of dollars in losses, by attacking banking systems across the country. ATMs and PJSC terminals were paralyzed for almost a week “Privat Bank”.
But in reality, these attacks are far from complicated.. There are many major protocols, which your IT outsourcing team should understand first and foremost, to prevent these attacks, and a plan of action in the event of a security breach.
Your IT outsourcing company must do for :
- Backing up all company data.
- User access rights to company information.
- Data encryption and backups.
- Secure file sharing within the company.
If your company is a victim of ransomware, that's what, probably, happened:
- Someone in the office opened access for ransomware from a phishing email or knowingly, and they blocked all your files with computer malware.
- Your data backups weren't working, so you had to pay, to unlock files.
Think of data security as a must-have basic insurance for any business, big or small. And when you have a data protection system, ask your IT provider: do we have a plan of action, if our anti-tampering tools don't work?
Data backup in Kiev
An essential component of any IT outsourcing is data backup. Tested working backups of all your data. Backups – It `s that, what do we turn to in case of problems with already working systems.
These situations include natural disasters, hostilities, hacker and virus attacks, faulty hardware and even good old lost laptops. We hope, that you never have to use backups of client data. But we know, what they are, and at any time we can use them, saving your information.
Office phones and IP telephony in Kiev
Between old school rotary phones and telephones, which work completely in the mobile application, businesses can choose from a wide selection of office phone and IP telephony technologies in Kiev. Our IT outsourcing Kiev OnCloud will help you install, configure and commission IP telephony.
State-of-the-art phone options increase productivity and reduce costs for your office while working from anywhere. We customize, we place and deploy VOIP telephone systems in Kiev for our clients.
network hardware
Some very common IT infrastructure elements, which you may have heard of, these are network switches and routers. We mainly use MicroTik wireless brands, Cisco, these are some of the best today. Our company is certified to work with this equipment and has the appropriate certificates.
All this equipment, communicating with each other and connecting to the internet, ensures uninterrupted operation of your Office, allows you to fine-tune access and rights, and also protect your data and computers.
It is important to keep your network equipment up to date, reliable and consistent with current safety standards.
We – in an IT outsourcing company OnCloud there is vast experience in this area, and our employees – the best specialists in Kiev in:
- Customization, MFP support, printers, scanners
- Customization, server hardware support
- Design and installation of computer networks
- Design, support for WiFi networks in large areas
